New Delhi: Social media giants like Google and Fb have began updating their web site in adherence to the brand new Indian IT guidelines pertaining to appointment of Grievance Officer.
The brand new guidelines mandate that the intermediaries, together with social media intermediaries, should set up a grievance redressal mechanism for receiving/resolving complaints from the customers or victims.
A Dwell Hindustan report, quoting authorities sources stated that massive social media firms like Google, Fb and WhatsApp have began to share the small print with the Ministry of Info Know-how (IT) as per the brand new digital guidelines.
The brand new guidelines require outstanding social media intermediaries to be appointed as Grievance Redressal Officers, Nodal Officers and Chief Working Officers and it’s mandatory for these officers to be appointed in India and so they keep right here
Citing Trade sources, Dwell Hindustan report stated Fb and WhatsApp have shared compliance experiences with the Ministry of Electronics and IT and details about the appointment of recent grievance officers is being up to date on these boards.
On February 25, the Centre framed the Info Know-how (Middleman Tips and Digital Media Ethics Code) Guidelines 2021, within the train of powers beneath part 87 (2) of the Info Know-how Act, 2000 and in supersession of the sooner Info Know-how (Middleman Tips) Guidelines 2011, which has come into impact from Could 26.